Terms and Conditions

Hotels:

Hotels are subject to the availability of rooms at the time of confirmation of booking.

Early Check-in / Late Check-out:

Please note that the standard check-in / Checkout time in most hotels is 1200 Hrs. (IST). Therefore cost of early check-in or Late check-out is not included in the tour cost. We can always request early check-in or late checkout if required but we do not guarantee that, that entirely depends upon the policy of the hotel, time of the year and availability of the room.

Extra Uses of our Vehicle:

Please note that the cost of the vehicle (car/coaches with the driver) does not include extra usage of the vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

Passports & Visas:

To travel to India from overseas countries except for the citizens of Nepal & Bhutan, one needs a 06 months valid passport and a valid Visa. And processing of Passport and Visa are not included in the tour cost.

Complaints:

We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble-free vacation but occasionally plans go wrong. Should you have any complaints, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and Best Taj Mahal Shall be governed by the Jurisdiction of India.